Butter Tirana aims to provide a website and restaurant experience that is accessible, understandable, and usable for as many guests as possible.

We are working to make our website easier to navigate, easier to read, and more compatible with different devices, browsers, screen sizes, and assistive technologies.

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1. Our commitment

We want guests to be able to access essential information about Butter Tirana, including opening hours, location, reservations, menus, contact details, private dining, events, and policies.

We aim to keep the website clear, readable, and functional across desktop, tablet, and mobile devices.

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2. Website accessibility

We aim to support accessibility by using:

Clear page structure and headings.

Readable typography and sufficient spacing.

Descriptive page titles and meta information.

Alternative text for meaningful images where possible.

Keyboard-friendly navigation where possible.

Clear links, buttons, and calls to action.

Responsive layouts for different screen sizes.

Forms that are simple to understand and complete.

Reasonable contrast between text and background elements.

We continue to review and improve the website as new pages, images, animations, forms, and booking tools are added.

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3. Known limitations

Some parts of the website may rely on third-party tools, embedded content, reservation platforms, maps, social media feeds, video players, analytics tools, or template components.

These third-party elements may not always fully meet the same accessibility standard as the rest of the website.

Some visual content, photography, animations, or decorative brand elements may not provide the same experience for every visitor. We will make reasonable efforts to improve these areas where possible.

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4. Reservations and guest support

If you need assistance making a reservation, understanding the menu, reaching the restaurant, or planning your visit, contact us directly.

Our team can help with:

Reservation requests.

Seating requests.

Dietary and allergy communication.

Arrival information.

Group booking questions.

Private dining questions.

Special guest support requests where possible.

Please contact us before your visit if you require specific assistance, so we can review what is possible and prepare accordingly.

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5. Venue accessibility

Butter Tirana aims to welcome guests with different access needs. Venue conditions may vary depending on the entrance, seating layout, stairs, outdoor areas, restrooms, private events, or operational setup on the day of your visit. If you have mobility needs, wheelchair access questions, stroller access questions, step-free access requirements, or other venue-related accessibility questions, please contact us before visiting.

We will provide the most accurate information available and help where possible.

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6. Allergies and dietary accessibility

Guests with allergies, intolerances, medical dietary needs, religious dietary requirements, pregnancy-related restrictions, or serious food sensitivities should inform our team before ordering.

Please read our Allergens & Dietary Information page for more detail.

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7. Feedback and issue reporting

If you experience difficulty using the Butter Tirana website, accessing information, completing a form, reading content, using the reservation flow, or navigating a page, please contact us.

When reporting an issue, it helps to include:

The page you were using.

The device and browser you used.

A short description of the problem.

Any assistive technology you were using, if relevant.

We will review the issue and make reasonable improvements where possible.

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8. Contact

For accessibility questions, support requests, or website feedback, contact:

Butter Tirana
Email: info@butter.al
Phone: [Insert phone number]
Address: [Insert full address], Tirana, Albania

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